Glass Bottom Boat Frequently Asked Questions
Glass Bottom Boat Frequently Asked Questions

 

Q: When is the best time to see dolphins?

A: The dolphins in our area are in their natural habitat and can been seen on any of our cruises. We see dolphins about 99% of the time.

 

Q: Are their bathrooms on board?

A: Yes, there are restrooms for woman and men.

 

Q: Can you bring coolers on board?

A: We allow coolers if you have young children who need baby formula or kids beverages.

 

Q: What else do you offer on board?

A: The Glass Bottom Boat sells snacks, soda, beer, and wine.

 

Q: Where does the Glass Bottom Boat go?

A: It is a narrated cruise through the Destin Harbor, and then we will venture into the Gulf of Mexico and last into the Choctawhatchee Bay.

 

Q: Is there air conditioning on board?

A: Yes, the Glass Bottom Boat is 3 stories. The bottom is air conditioned will there is glass windows around the whole bottom. The middle is also air conditioned with plenty of seating and the top deck is an opened/covered area.

 

Q: Do you get wet while out on the cruise?

A: No, we recommend wearing casual clothes. In the middle of summer the trips can be pretty hot so light clothing if fine.

 

Q: Are there lifejackets available for children?

A: Yes, if you would like your child to wear a lifejacket during the cruise just ask one of the crew members and they will be happy to get you one.

 

Q: How long is the Glass Bottom Boat cruise?

A: 2 hours.

 

Q: How many people does it hold?

A: It holds a maximum of 149 passengers plus 1 captain and 2 crew members.

 

Q: Can you bring a stroller or wheelchair onboard?

A: Yes, the Glass Bottom Boat is wheelchair and stroller accessible.

 

Q: Is it fun for small children?

A: Yes, while aboard you will get educated with our sea school which includes underwater viewing, dolphin encounters, sightseeing, crab trap discussions, and shrimp net operations where everyone can check out and identify our catch.
 

Q: What are the cancellation policies?

A: Once the boat has left the dock there is NO refund.

If the boat leaves the dock and comes back due to inclement weather or mechanical issues we will issue you a rain check for another day or time.

Reservation cancellation- If cancelled before 24 hours there will be NO charge. If less then 24 hours and boat is at full capacity you will be charged full ticket price unless ticket is resold.

 

Q: What should I do if I get sea sick easily?

A: We recommend taking Dramamine before the trip. If the Gulf of Mexico is too rough the boat will stay in the harbor and the bay.

Parasailing Frequently Asked Questions

Parasailing Frequently Asked Questions

 

Q: What part of our vacation should we plan parasailing for?

A: We encourage you to plan for parasailing during the first of your vacation. That way, if the weather doesnít cooperate you will have other opportunities to fly. Some people who arenít familiar with Floridaís unpredictable weather have made the mistake of trying to plan for parasailing on the last day of their vacation, only to have Mother Nature rain on their parade.

 

Q: How does parasailing work?

A: After getting outfitted with a life vest and harness, youíre seated on the flight deck of the boat. You will then be instructed on what to do. After seated the mate clips your harness to the parachute. The captain then presses a button and up you go real nice and smooth, just like sitting on a swing set that slowly elevates you for the experience of a lifetime. And yes, all take offs and landings are done straight from the boat.

 

Q: How long does the excursion take?

A: The excursion is part parasailing and part boat ride, so you should plan on being out on the pristine Gulf of Mexico waters for about an hour to hour-and-a-half.

 

Q: Do I have to get wet?

A: No, you donít have to get wet if you donít want to. Our way of flying is called controlled parasailing, meaning you take off and land smoothly right from the back deck of the boat.  If you opt for it, there is a fun wet part towards the end of your flight.  The captain slows the boat down and has you gently freefall, dipping your feet in the water for a refreshing splash. He then lands you back safely on the boat deck.

 

Q: Is parasailing scary?

A: Actually, itís quite the opposite. Parasailing is very serene and peaceful. Because the take offs and landings are slow and gradual, you donít have to worry about having a frightening experience.

 

Q: Is parasailing safe?

A: Parasailing is safe because we make it safe. We have the most sophisticated equipment the industry makes, we donít fly in winds over 20 mph, we stay at least 1600 feet from the shore in winds over 10 mph, and we do not fly in severe thunderstorms. Your safety is our priority!

 

Q: How old do I need to be to fly?

A: Parasailorís must be at least 6-years-old to parasail. Guests younger than 18-years-old must have an adult sign them in. On the other end of the spectrum, the oldest person we flew last season was 94 years old. Parasailing is great in that it truly is an activity that most family members can do together!

 

Q: Can minors go up by themselves?

A: Yes, if the minor weighs at least 125 lbs. then it should be okay, but an adult needs to be present to check in anyone under 18 years of age. If the minor weighs under 125 lbs. then they will have to fly with someone else to make up for the weight. Again, this can vary according to weather conditions.

 

Q: What should I wear?

A: Ladies can wear bathing suits under clothing and delayer accordingly. Gentlemen shorts/bathing suits and T-shirts are fine. In the Spring it could be a little chilly, at least for Floridaís standards, so you may want to bring a jacket. Flip-flops or sandals are the ideal footwear.

 

Q: Can I take my camera up with me?

A: You are allowed to take a camera up at your own discretion, and should take into consideration the height and water risks. Disposable cameras are best. We also offer a digital photo package as another option to capture your good times.

 

Q: What if it rains?

A: A little sprinkle and we stay out. Thunderstorms around, and we come in. The captain then decides if we are going on stand-by or if we close down for the day. If you werenít able to fly then you can either be refunded or rescheduled for a day when we think the sun will come out to play again.

 

Q: Is it customary to tip the crew?

A: Just like others in the service industry, the crew works very hard to make sure all your needs aboard the boat are taken care of. It is customary to show them your appreciation by tipping 20%. However, if the service was not to a high standard the management would definitely want to be informed.

 

Q: What happens if the boat stops suddenly?
A:  In the unlikely event of a mechanical malfunction the participants are gently lowered into the water (lifejackets are mandatory) and retrieved by another vessel in our fleet.

 

Q:  Is the captain and crew specially trained, experienced and or licensed?

A:  Yes!  All of our captains are US Coast Guard licensed, enrolled in a mandatory drug testing program and follow the rules of PAPO (Professional Association of Parasail Operators). Both captain and mate are specifically trained in all aspects of parasailing, boat handling and flight procedures, most with many years of flight experience.  Some of the best in the world!

Waverunner Frequently Asked Question

Waverunner Frequently Asked Question

 

Q: Is there a minimum age requirement?

A: Florida law requires the driver of the waverunner to be 16 years of age and if you were born on or after January 1, 1988 you must have a valid Florida Boaters License or complete a boaters safety test. We offer the 25 question/multiple choice test for a $3 fee. You must present a valid picture I.D. in order to take the test. 

 

Q: Are reservations required?
A: No, waverunners are on a first come first serve basis.

 

Q: How long is the check out procedure?
A: Please allow 20-30 minutes to fill out the paper work and to receive and operational/safety instructions.

 

Q: Do I need previous boating experience?
A: No, we go though full instructions with you to insure that you are comfortable with driving the waverunner before you leave the dock.

 

Q: Are the waverunners full of gas, oil and are they clean? How do they need to be returned?
A: Waverunners are sent out full of fuel, oil and are clean. You are not required to refuel when you return. Fuel is included in the cost of the rental. Please make sure you remove your personal belongings and trash when finished.

 

Q: What is the security deposit and how does it work?
A: A security deposit is required when renting 2 or more waverunners. At the time the rental contract is signed you are required to leave a major credit card or $250 cash per waverunner. If you opt not to leave a credit card or cash we can run your credit card for $250 per waverunner. Your security deposit will be refunded to you in full, if there is no damage done to the waverunner. If there is damage to the waverunner, that amount will be deducted from your security deposit, if not taken in full. If the damage exceeds the amount put down for the security deposit, you will be fully responsible to pay the overage in another form of payment.

 

Q: How many people can fit on a waverunner?

A: All of Boogies waverunners hold 3 people or 400 pounds.

 

Q: Is there a restricted riding area?

A: If you are renting only 1 waverunner you cannot take it into the Gulf of Mexico. When renting 2 or more waverunners you have an unlimited riding area if riding on the buddy system. When riding in the Gulf of Mexico you must always ride on the buddy system.

 

Q: What is the age requirement to ride on the waverunner?

A: As long as you can fit into a US Coast Guard approved life jacket you can ride as a passenger on the waverunner.

 

Q: Are lifejackets supplied?

A: Yes, Boogies supplies lifejackets for each person riding the waverunner. If you have small children and they have their own lifejacket they are allowed to wear it as long as it is US Coast Guard approved.

 

Q: How long does it take to get out of the NO WAKE zone once you are on your waverunner?

A: Depending on whether you are heading into the Gulf of Mexico or the Choctawhatchee Bay it should only take 3-5 minutes to get into open waters.

Pontoon Boat Rentals Frequently Asked Questions

Pontoon Boat Rentals Frequently Asked Questions

 

Q: How old do I have to be to rent a boat?

A: You need to be a minimum of 18 years old to form a contract with Boogies Watersports. That person can then allow a minimum of 16 years old to operate the pontoon boat. Any age can ride along. We will go over all the safety features with you, give you full instructions and rules for boating on the emerald coast.

 

Q: Do I need a boating license?

A: Florida law requires the driver of the pontoon boat to be 16 years of age and if you were born on or after January 1, 1988 you must have a valid Florida Boaters License or complete a boaters safety test. We offer the 25 question/multiple choice test for a $3 fee. You must present a valid picture I.D. in order to take the test. 

 

Q: What if Iíve never driven a boat?

A: No problem. Itís simple Ė like driving a car. The majority of our rentals have never driven a boat before. We go through full instructions with you to insure that you are comfortable with driving the boat before you leave the docks. There will be dock attendants helping you in and out of the slip when you leave and arrive back to the docks.

 

Q: How many people can fit on a pontoon boat?

A: All of our boats are 25 feet Harris Kayot that hold 22 people but Coast Guard limits rental operations to 12 people max. Each breathing human is considered a passenger whether they are a child or adult. The boats are new, super comfortable, and spotless. Itís like having a couch on the water.

 

Q: Can I bring a pet?

A: Yes. Pets are allowed on the boats with a $100 deposit that you will get back when you return the boat and it has no damage.

 

Q: Where am I allowed to go?

A: You are allowed to take the boat through the Destin Harbor and the Choctawhatchee Bay. NO pontoon boats are allowed in the Gulf of Mexico. You are free to go to Crab Island, Noriega Point, or just cruise around. For your safety, we do not allow anything to be pulled behind the pontoon boat. (Ex. Water-skis, tubes, wakeboards)

 

Q: Are we allowed to bring coolers and food? What about alcohol?

A: Yes, we recommend you bring coolers with drinks and food for a picnic on the beach or while you are cruising around. You are allowed to bring alcohol but remember the driver is not allowed to drink while operating the boat. The same law applies for the consumption of alcohol and drugs whether you are driving a boat or a car.

 

Q: Do I have to pay for gas?

A: No, gas is included in the price of the rental.

 

Q: Do you provide life jackets?

A: Yes. Life jackets are provided for children and adults, and available in all sizes. It is required that all passengers 6 years old and under wear a life preserver while the boat is moving. Boogies has some small life jackets but recommends if you have one that is US Coast Guard approved to bring it with you.

 

Q: What if it is bad weather?

A: There is NO charge for inclement weather cancellations. Boogies Watersports determines when inclement weather is present.

 

Q: Do I need a reservation? What about refunds?

A: Yes, we do take reservations. Once you have left the dock on your pontoon boat there is NO refund or rain check. Reservation cancellation- If canceled before 24 hours there will be NO charge (Exceptions: Holiday weekends). If less then 24 hours you will be charged full price unless boat is re-rented.